Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (615) 256-8686 for Nashville, (901) 737-4343 for Memphis during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Preparing for your Delivery and Installation

Before the delivery day arrives, there are several tasks you should complete to ensure a smooth installation

  • Task 1: Floors, cabinets and countertops should be installed and finished prior to installation
  • Task 2: Compare the dimensions of your new appliance with its designated space and the path to it. Take note not only of the height, width, and depth of the new appliance but also the size of doorways, hallways, and stairwells it must pass through. Ensure that there's enough space for the appliance to function properly—doors should be able to open fully, and there should be enough ventilation space.
  • Task 3: Clear the area where the new appliance will be installed and the pathway leading to it. This involves removing any physical obstructions and ensuring the floor can bear the appliance's weight. Pay special attention to uneven flooring, low-hanging lights, or delicate decorations that could interfere with the delivery.
  • Task 4: Ensure the appropriate hookups are in place. Check the power requirements of your new appliance and ensure that your home's electrical system can meet these needs. For appliances needing water or gas connections, confirm that these are functioning and accessible. we will connect and test appliances after installation.
  • Task 5: Secure or move any fragile items or valuables that could be accidentally damaged during delivery. Consider items such as picture frames, vases, or anything that might be knocked over or bumped into. Covering floors and corners where heavy appliances might scratch or dent surfaces is also a good idea.